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Sit down, shut up and get to work.

November 24th, 2016

It’s all in the doing.
The strangest thing happened today. I was doing my obligatory “charity ride is almost upon us and I’m woefully short of my fundraising target” tweet. No sooner had I posted it when a local restaurant that I frequent picked up on it and retweeted it, calling attention to my exploits, pledging support and inviting other restos to get involved, too. I realized that I could leverage my passion for cooking and cycling to create an impromptu Movement, and in a flash I was on it, tweeting like a mad man. Within an hour I had a dozen restos, markets and foodie friendly purveyors donating prizes, retweeting my call to action and increasing my volume and spread. In other words, I had a Movement.

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Would it kill you to smile?

November 16th, 2016

What’s the go-to position of your face, and how that affects everything.
I’m a bit of a sulker. There, I’ve said it. I know it’s not an attractive habit, and I’m always trying to work on that. But the default position of my mouth isn’t always a smile. Which is perhaps why fate throws so many frowning people in front of me – to act as a mirror, reflecting myself back to me in a way that I can see myself through others. And you know what? It’s not pretty.

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The subject is not important. The people are important.

November 12th, 2016

A life lesson hard-learned but well-remembered.
I am an idiot. Why? Because I walk into every meeting, every presentation, every social interaction thinking that the subject is important. And that my value will be judged based on how knowledgeable, insightful or clever I cam demonstrate myself to be on that subject. But, in fact, it is rarely if ever the subject that is important, or even worth a damn. It is the people that are important.

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If a tree falls in the forest, and it’s not on Twitter…

November 11th, 2016

The importance of Twitter as measure of informational value.
I woke up this morning reflecting on a lunch with colleagues, where the topic of some heated discussion was the philosophical and functional differences between Twitter and Facebook. I proposed my well-worn notion that Facebook is a social network, whereas Twitter is an information network. “I hear you, I just don’t understand you,” came the slightly agitated response.

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Do we live in an autocracy of ideas?

October 14th, 2016

Does the insatiable appetite of innovation enslave those who might be satisfied with the status quo?
It occurred to me this morning, whilst simultaneously pedaling on my indoor trainer, listening to NPR news via web-radio and catching up on my email and Twitter stream on my iPhone, that perhaps there is a world out there that is not so hell-bent on the constant and ever-increasing pace of change we are currently experiencing.

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One For All and All For One

August 6th, 2016

Making sure that we’re all invested in each other’s success.

Skin in the game doesn’t just apply to Hey Harry’s relationship with its clients. Every team member at Hey Harry Worldwide also has skin in the game. What that means is they earn less on a base level, but they have limitless capacity to increase their earnings. What that means is they never have to walk past a Ferrari (or a house in Tuscany, or an opportunity to build a school in Nepal), and say, “It sucks that I’ll never have the chance to have (or do) that.” It also means that they won’t be working late on weekends so they can buy management any of those things either. It’s called mutual accountability for invested team members.

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Skin In The Game

August 4th, 2016

Nothing says “I believe in this idea” more than taking a personal stake in its success. That’s how we roll.

A few weeks ago, we were having one of the many meet-and-greets that have become part of our daily schedule since we opened our doors. It was a sunny Sunday afternoon, and on this occasion we were meeting with the marketing director of the Canadian arm of an international car manufacturer. There was a pregnant pause in the air, the kind that inevitably follows when a client asks the question, “So, what do you guys think of our new ad campaign?” After a few moments of silence (we try to drag it out for maximum effect), I responded. “Let me ask you this, “ I queried. “Do you think that this is the solution your agency would have executed if their compensation was solely based on the results it achieved?” I assure you that the pause that followed was definitely not for effect.

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If Small Is The New Big, How Long Until We See Multinationals Become Micronationals?

March 30th, 2009

Is small a measure of size or accountability, and if it’s the latter, how is that best delivered?

I have just finished reading Peter Bregman’s sanguine (and hopefully prophetic) article Why Small Companies Will Win in This Economy and I couldn’t help but ask myself the question, “How will the big publicly-traded agency behemoths respond to this bit of news?”. Being a bit excited, I inadvertently blurted out the question aloud, and Ray, who was sitting across the boardroom table from me, answered, without skipping a beat or even so much as an upward glance, “They’ll reinvent themselves as mini-companies and remarket themselves as a collection of smaller agencies, restructured away from the holding company that brought them together in the first place.”

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